The world's two largest automakers announced new
alliances with Internet companies Sunday, the latest in a string of
deals between the online world and major corporations.
General Motors Corp. said it plans to use America Online's
redesigned Auto Channel to let AOL's 20 million members shop for GM
cars and trucks. Sales would be completed at a GM dealership.
Ford Motor Co. announced it has partnered with Yahoo! to provide
online services for its vehicle owners. Jac Nasser, Ford president
and CEO, said the deal was a sign of the company's new focus on the
Internet, a change he said would affect every part of its business.
``The world is moving online, and we want to ensure that we meet
consumers there, meeting their needs in the virtual world as well
as the physical world,'' Nasser said.
The Ford and GM deals follow a series of similar agreements
between large retailers, including Wal-Mart Stores Inc. and Kmart
Corp., and Internet players such as Yahoo! and America Online.
For the online companies, such deals give them a new outlet to
advertise their name and expose themselves to a new customer base.
The traditional merchants, meantime, gain well-known and respected
technology partners that can help them build their own Internet
businesses.
Starting Sunday, owners of Ford, Lincoln, Mercury and Mazda
vehicles could register their cars at autos.yahoo.com or
OwnerConnection.com and access owner guides, recall notifications,
Ford Credit account information and personalized maintenance logs.
Jaguar and Volvo owners soon will be able to use the service as
well, Ford said.
AOL said its Auto Channel service will relaunch later this year.
The world's largest Internet service provider also said it will
launch a service this spring called My Auto. The site will let
members receive news and maintenance information about their cars.
``Together with GM, the world's largest full-line vehicle
manufacturer, we will make the car-shopping experience easier and
more convenient than ever,'' said Bob Pittman, president and chief
executive officer of AOL.
Ford, the world's second-largest producer of cars and trucks,
said its new service eventually will allow drivers to schedule
service appoints with their dealer online and chat online with Ford
engineers and company officials.
Phil Guarascio, GM's vice president and general manager for
advertising and corporate marketing, said automakers recognize that
more people are turning to the Internet for vehicle information. In
1999, more than 2 million consumers used the Internet to get
information to help them buy a new car, according to Forrester
Research.
``The Internet is an increasingly important marketing and
advertising medium, and this alliance is the latest in our efforts
to strategically market our products and deeply engage prospects,''
Guarascio said in a statement.