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Online Help and Frequently Asked Questions

Interactive Chart Help

How do I get to interactive charting?

Choose the "Interactive Chart" link located on the left navigation bar. This will take you to a default interactive chart. Enter the ticker that you wish to chart where it says "Enter Ticker" and click "go."

Why is it that when I type in one time frame, a different one comes up?

It may be that your comparison chart does not have the data for the time frame you requested. As a result, the system will automatically chart the default time frame, that is the time frame the system does have data for. There are four different time frames you can use to chart: intra-day, one month, one year, and five year. Please see below for a complete list of chart types and their available time frames...

Chart Type
Performance
Indices (Dow Jones, NYSE, etc.):
Prior Year:
Analysts Earnings:
Industry Average:
Insider Activity:

Available Time Frame

All time frames
All time frames
Only one year
Only one year
One month, one year, and five years
One month, one year, and five years

Which chart styles can I use for each category?

2D line charts:
3D line charts:
2D high-low-close:
3D high-low-close:

All categories are applicable
All categories are applicable
You can only view the security itself (except intra-day)
You can only view the security itself (except intra-day)

What are the differences between the chart styles?

There are two different chart styles, line charts and high-low-close charts. Both chart styles can be viewed in 2D or 3D. Line charts show a rise and fall in price over a specific time period as represented by a line. The high-low-close charts show a rise and fall in price over a period of time including multiple shifts in the increase, decrease, and closing price. The increase is represented by the color green, the decrease by red, and the close by a black line.

What kind of comparisons can I make on a single chart?

Our charts are designed to allow you to compare your ticker to a specific index or to analysts earnings, industry average, prior year, or insider activity. Multiple comparisons are possible with the "other tickers" option. This allows you to chart your ticker against three other tickers - all on the same chart

How do I move the legend?

Move the arrow to the area of the chart that you wish the legend to appear and click. The legend will move accordingly.

When I look at an Insider Activity chart, how do I know who is buying and selling?

You will notice that the Insider Activity chart has a legend with a button in the lower right corner. When you click on that button another key will appear that lists who is buying and sellling.

What is a simple moving average?

A simple moving average calculates the closing prices of a stock for a specific period of time and divides the total by the number of days in the period. To "move" the average, the next closing price is added to the average and the first closing price is subtracted. Again, the total is divided by the time period chosen. For example, the moving average time period is 30 days. The closing prices from Day 1 to Day 30 are added. The sum of Day 1 to Day 30 is then divided by 30 (the number of days being added together). The resulting number is the average. Then, Day 31 is added and Day 1 is subtracted from the sum. The new sum is then divided by 30. The repetition of this process is what is called a simple moving average.

What is a weighted average?

This is a moving average in which the data is weighted in favor of the most recent price movement.

What do the colors represent in the Analyst Earnings Chart?

There are two colors in the Analyst Earnings Chart, purple and green. Purple represents the EPS or the earnings per share. Green represents future estimates.

What Moving Averages can I plot?

You can plot a simple moving average or a weighted moving average within a 1 to 260-day time frame. If you try to plot a simple or weighted moving average for a time frame that is more than 260 days, then the chart may default to a 200-day chart.

Why am I having trouble viewing interactive charting?

In order to view interactive charting you must use Netscape Navigator 4.0 and above or Microsoft Explorer 4.0 and above.

How are price performance comparisons shown in interactive charting?

When you make comparisons among securities or indicies you are looking at the percentage movement over a period of time and not the actual price of the securities. If you compare stock A to stock B and Stock C then you will see the actual price of stock A, but stocks B and C will be shown as a percentage over that same period. If the lines for stock B and stock C go above the line for stock A, then stocks B and C are out performing stock A. If the lines for stocks B and C go below the line for stock A, then stock A is out performing stocks B and C.

Who should I contact if I have a question that isn't answered here?

You may contact our customer service department at Foxmarketwire@thomsoninvest.net.


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